VXG Knowledge Base
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Health page

Use Health to see which cameras are online or offline, review when that status changed, and open the current details for one camera.

Health events

The events table lists network health events: when a camera goes Offline or comes back Online.

Each row shows:

Column

Description

Time

When the status changed. Select the column heading to change the sort order.

Camera

Camera name.

Site

Site the camera belongs to.

Status

Online or Offline.

When you first open the page, the table shows events from offline cameras during the Last hour.

If Show Only Offline Cameras is cleared and no camera or site is selected, the table does not load events. It asks you to select a camera to see its online and offline history. If nothing matches the current filters, the table shows No results available.

Filter events

Select a camera in the tree to show only that camera’s events. The time range changes to Last 7 days, and the camera’s details open below the table.

Select a site to show events for the cameras at that site. Selecting a site clears a selected camera.

You can also limit the table by time. The dropdown above the table has these choices:

  • Last hour

  • Last 24 hours

  • Last 7 days

  • Last 30 days

  • All events

All events does not apply a time limit. If you choose it without a single camera selected, the request can take a long time.

Camera details

After you select a camera, the section below the table shows:

Field

Description

Camera Name

Name of the selected camera.

Status

Current online or offline status.

Frame rate (fps)

Current recorded frame rate.

Recording

Whether cloud recording is On or Off.

CD Recording

Whether recording to the camera’s memory card is On or Off.

Compression

Compression format of the recorded stream.

Resolution

Width and height of the recorded stream.

BitRate (Kbps)

Bit rate of the recorded stream.

Services

Retention and AI plans assigned to the camera.

Last Event Time

Time of the camera’s most recent event.

Last Error

Most recent error from the camera, if one was reported.

Last Error Time

When that error was reported.

A dash means that value is not available. If the details cannot be loaded, the section shows Failed to load camera information.

Clear a filter

Select the same camera again to clear it. The time range returns to Last hour, and Show Only Offline Cameras is selected again.

Select the same site again to clear the site filter. Show Only Offline Cameras is selected again.