VXG Knowledge Base
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Settings -> Cameras page

Cameras lists the cameras on the account and the actions available for them. The page has two tabs: Gateways and Cameras. This section describes the Cameras tab.

If no cameras have been added, the table shows No Cameras Added and tells you to select Add Cam.

Filter the table

Filter

What it does

Device name

Search by the text in Enter device name.

Status

Status: All, Online, or Offline.

Recording

Recording: All, On, or Off.

Site

Limits the list to one site.

Gateway

Limits the list to cameras on one gateway.

Camera table

Each row is one camera.

Column

Description

Preview

A current snapshot. If the camera has no image, the cell shows NO INPUT.

Camera Name

The name of the camera.

Connection

How the camera is connected. A camera on a gateway shows the gateway name and ID. Other cameras show Uplink or Direct IP.

Status

Online or Offline. A red dot on the status means recording is on.

Site

The site where the camera is installed. A camera with no site shows No Site.

Subscription

The retention plan and the AI plan. If neither is assigned, the cell shows No Plan. A custom retention period is marked with an asterisk after the plan name.

Actions

The actions menu and the control that opens camera details.

Data actions

Data Actions and Add Cam are shown when fewer than two cameras are selected.

Data Actions has three choices:

Action

What it does

Download sample file

Downloads a CSV that shows the columns and format required for a bulk upload.

Export .csv

Opens Export Cameras. The export uses the current filters. Select Export all cameras (ignore filters) to include every camera. The notice says that exporting all cameras may take longer. Select Export .csv. On success, a message confirms the cameras were exported. If the filters match nothing, the dialog says no cameras were found to export.

Upload .csv

Uploads a CSV in the sample-file format and creates those cameras. The dialog asks you to confirm creating all of the cameras in the file. Add without plan if no slots available adds a camera without a subscription when no plan slot is free. The result lists each camera as uploaded or failed.

Select more than one camera

The checkbox at the left of a row selects that camera. The checkbox in the header selects every camera on the page. The tooltip is Select multiple cameras to perform bulk actions.

When two or more cameras are selected, Data Actions and Add Cam are replaced by:

  • Stream Settings, which applies the same stream settings to the selected cameras. If every camera is selected, the page asks you to confirm before continuing.

  • Delete Selected, which opens Bulk Delete Cameras and deletes the selected cameras. The dialog shows a result for each camera.

Camera details

In Actions, select the arrow beside the menu. A panel opens with the camera name and site.

Identity shows Camera ID, Brand, Model, and Firmware.

Stream shows Resolution, Frame rate, Codec, and BitRate (Kbps) for the current stream. Edit opens the stream settings. It is unavailable while the camera is offline.

Subscription shows Retention Plan and AI Plan. A custom retention period includes the text currently set to {days} days retention. A trial plan includes Expires and the date. Edit opens the subscription settings.

At the bottom of the panel:

  • Edit opens the camera settings.

  • Open Live opens the camera’s web interface. It is unavailable while the camera is offline.

Actions menu

Open the menu in the Actions column. The items depend on the camera.

For a camera that is not on a gateway:

Action

What it does

Camera UI

Opens the camera’s web interface. Unavailable while the camera is offline.

Add lens

Shown for a multi-lens host. Adds another lens to that camera.

Go to host camera settings

Shown for a lens that is not the host. Opens the host camera, where the shared connection settings are changed.

Remove

Deletes the camera. The dialog asks you to confirm. Removing a multi-lens host also removes the other lenses connected through it.

For a camera connected through a gateway, the menu also includes Gateway UI, Gateway Settings, and, for a hybrid gateway, On Prem Cameras.