System Overview
The system is fully multi-tenant, structured into three main levels:
Owner
Dealer
Customer
Roles & Responsibilities
Owner
The Owner creates and manages Dealers.
Dealer
Dealers create and manage their own Customers.
Each Dealer has an independent list of Customers.
Customer
Customers are the end users of the service.
Each Customer manages their own independent list of cameras.
User Interface Based on Roles
The system adapts based on the user's role.
Depending on whether you log in as an Owner, Dealer, or Customer, you will see different screens and functionalities.
1. Admin (Owner Level)
Manages Dealers and other Admins.
Assigns plans to Dealers.
2. Partner (Dealer Level)
Manages Customers and other Partners.
Assigns plans from their allocated pool to Customers.
3. Operator (Customer Level)
Manages, views, and controls camera settings.
Manages alerts, sites and users.
4. Auditor (Customer Level)
Views camera streams.
Monitors alerts from assigned cameras.
