Camera Connectivity & Onboarding Guide

To successfully connect cameras to VXG Cloud VMS, certain requirements must be met. These requirements vary based on your selected connection type. Please ensure you have physical access to your cameras and the following information ready before your onboarding meeting.

For available connectivity options, refer to our Knowledge Base:
🔹 Connecting Cameras
🔹 Compatible IP Cameras

Pre-Onboarding Checklist

Before your scheduled meeting, please review and provide the following details to VXG:

• Ensure your cameras are ONVIF conformant
• Have physical access to your cameras
• Confirm your desired camera connection type: 1) Camera to Cloud, 2) Cloud Gateway, 3) Direct to Camera (ONVIF or VPN)
• Provide Camera brand(s) and model(s)

Camera Connection Methods

1. Camera to Cloud

For this option please read the section Camera to Cloud and prepare the following.

Information required for installing the Uplink plug-in.

1. Camera model (ex. AXIS P3225, Hanwha QND-7012R, etc.)

2. Camera local IP address (only needed once).

You should be able to open the camera Web UI in your browser to install the Uplink plug-in.

Please check with the Technical Support if we support Uplink plug-in for your camera model prior to the onboarding call.

The following information will be required for each camera:

1. Camera Serial Number.

2. Camera MAC address.

3. Camera username.

4. Camera password.

2. Using Gateway

For this option please review the Using Gateway section.

GL.iNET router

In case if you use GL.iNET please follow the instruction inGL.iNET router setup section and provide the following information:

1. Device ID

2. Device MAC

3. Device S/N

OpenWRT routers

For other OpenWRT routers please contact Technical Support for instructions.

Please check with the Technical Support if we support the Uplink module for your router model prior to the onboarding call.

Docker image

For using a docker image, please have the following information about your x86 or ARM computer running Docker.

• Local IP address of your computer running Docker.

You should be able to connect to this computer by IP and run the Docker console. The Technical support team will walk you through the installation process of the docker image.

Cameras

Please provide the following information for each camera that will be connected through the Gateway:

1. Camera local IP address.

2. Camera username

3. Camera password

3. Direct ONVIF

Please follow the instruction in Direct ONVIF section and provide the following information for each camera:

1. Public IP address or domain name of your router.

2. HTTP port (forwarded on your router)

3. RTSP port (forwarded on your router)

4. Camera username

5. Camera password