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Technical Support

Help desk:

VXG Customer Support Portal

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  2. Browse articles or use search to find an answer to your question.

  3. If you still have questions or you want to report an issue, please raise a request using the button at the bottom.

Dedicated support portal:

With Extended SLA you’ll get a dedicated space on the portal where we’ll store all the information specific to your deployment. We’ll provide your team access to the portal for filing issues and progress tracking.

SLA

There are standard and extended Service Level Agreement (SLA) plans. VXG guarantees service availability, response time, and resolution time.

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