VXG Knowledge Base

Uplink camera to a new account

After deleting an Uplink camera from one account and adding this same Uplink camera to a new account the camera doesn’t go online.

The reason is that the Uplink camera requests the new access token only on start of the Uplink plug-in. To resolve you can

  1. Restart the Uplink app on the camera, or

  2. Reboot the camera